Skip to content
Stark Digital
Book a Consultation
Case study · retail

PAR Technology

10delivered on this engagement

10-Second Faster Service. 5 More Cars Per Hour. AI Doing the Counting.

How Stark Digital deployed an AI/ML-powered Drive-Thru Timer system for PAR, providing real-time vehicle tracking, accurate service time measurement, and crew performance insights that directly increase throughput and revenue.

10-Second Faster Service. 5 More Cars Per Hour. AI Doing the Counting. — Stark Digital
The challenge

PAR's drive-thru locations were operating with legacy hardware that could not accurately track vehicles, particularly in adverse weather conditions. Without reliable vehicle identification, managers had no objective data on service times, bottlenecks, or crew performance. Operational decisions were based on guesswork rather than data.

What we built

The approach.

01AI/ML Vehicle Detection — Camera-integrated AI sensors identify vehicles by their unique features — preventing duplicate entries and ensuring accurate tracking from entry to exit.
02Intelligent Comparison — AI understands vehicle variations and handles adverse conditions — accurate tracking even during heavy snowfall when traditional sensors fail.
03Real-Time Service Analytics — Live data on service times, car positions, and stage-by-stage breakdowns, giving managers the visibility to identify and fix bottlenecks immediately.
04Near-Real-Time Reporting — Managers access historical performance data by location, time period, and crew shift — enabling evidence-based coaching and operational improvements.
05Proactive Remote Monitoring — System issues are flagged and resolved remotely without dispatching a technician, avoiding costly truck rolls and operational downtime.
06Crew Performance Screen — A gamified crew-facing display shows service speed rankings and live car positions, driving team motivation and healthy competition around service times.
Results

The outcome, in numbers.

10+

second reduction in service time per vehicle

5

Approximately additional cars processed per hour per location

Built with

Technology & integrations

PythonNode.jsReactAI/ML Camera SensorsComputer VisionReal-Time Analytics
Learn more — retail →View all case studies →

Let's scope your next platform.

No obligation. A senior engineer reviews your requirement and maps it to a concrete, costed delivery plan.

Book a Consultationsales@starkdigital.net