Case study · e-governance
Pune Municipal Corporation
85+mobile speed score, up from 35
A municipal portal rebuilt — mobile score 35 → 85+
A complete ground-up rebuild — headless Drupal 10, a Next.js SSR frontend and a RAG citizen chatbot — turning a failing legacy portal into the e-governance standard for Maharashtra, with results inside 30 days.
The challenge
PMC's legacy site was slow, cluttered, invisible in search and near-unusable on mobile — failing millions of citizens trying to reach essential civic services online.
What we built
The approach.
01Headless CMS migration to Drupal 10 for flexible, decoupled content
02Next.js SSR frontend for performance and search crawlability
03RAG AI chatbot for accurate, autonomous citizen query resolution
04Technical SEO foundation — sitemaps, structured metadata, GA4 and Search Console
05Index management — 5,000+ pages indexed, 100% of sensitive URLs removed
Results
The outcome, in numbers.
50%
increase in SEO impressions within 30 days
3100+
new clicks from Google search
5000+
content pages properly indexed
36%
improvement in user engagement
Built with
Technology & integrations
Drupal 10Next.js (SSR)RAG chatbotGA4Search Console
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